Effective Date: June 30, 2025
Welcome to Kraven (the "Site"). These Terms of Use ("Terms") govern your use of the Kraven mobile app, website, and related services ("Services") operated by Kraven, LLC ("Kraven," "we," "our," or "us"). By accessing or using the Services, you accept these Terms and our Privacy Policy. If you do not agree, you may not use the Services.
To access certain features, you must register for an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. If you suspect unauthorized access, notify us immediately at support@kravenapp.com.
Some features may require payment. By purchasing or subscribing to Services, you agree to the pricing and billing terms presented. All payments are non-refundable unless required by law. We reserve the right to change pricing upon reasonable notice.
Some features may be in beta and subject to change or removal. These are provided "as-is" without warranties and may contain bugs or interruptions.
All content, code, trademarks, and features are the property of Kraven or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services. You may not copy, reverse-engineer, distribute, or exploit the platform or content except as permitted in writing.
Support is available via email at support@kravenapp.com 24/7 and via phone (205) 379-8199 Monday-Friday, 9:00 AM - 6:00 PM CST.
You agree not to: impersonate others, post spam or fraudulent content, violate third-party rights, upload unlawful material, or interfere with the operation of the Services.
You may post photos, reviews, comments, and other content. You retain ownership of your content, but grant Kraven a worldwide, royalty-free license to use, display, and promote it. Kraven reserves the right to remove content that violates these Terms.
Vendors (e.g., food trucks) may post content. Vendors are solely responsible for ensuring their content is accurate, lawful, and compliant. Participation is governed by a month-to-month agreement.
Users may purchase food or services through the app. All transactions are securely processed via third-party providers.
Kraven may offer paid features. Specific terms will be provided at the time of purchase.
The platform may include integrations with third parties (e.g., Google, Meta, TikTok). Use of those services is governed by their own terms.
Kraven and vendors may run promotions through the app. Each giveaway must comply with applicable laws. Vendors are responsible for their promotions.
We may suspend or terminate your access to the Services at our discretion, with or without notice.
Any suggestions submitted to Kraven may be used freely without compensation.
The Services are provided "as is" and "as available." Kraven disclaims all express and implied warranties.
Kraven is not liable for indirect or incidental damages. Our maximum liability is the amount paid by you in the previous 12 months.
You agree to indemnify and hold harmless Kraven and its affiliates from claims arising from your use of the Services.
Personal information is handled according to our Privacy Policy.
These Terms are governed by the laws of Texas. Any legal disputes shall be brought in its courts.
Kraven provides tools for vendors to manage their business presence. Vendors are responsible for complying with all applicable laws and regulations.